We Can Help Answer Your Questions

When it is time to make the choice of hospice care for your loved one, understandably there are a lot of questions and concerns. At Valley Oaks Hospice, we make it our mission to assist our patients and their families with making the decision easier. Located in Tustin, CA, we take pride in providing care and support for patients and their families throughout Orange County.

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Our Frequently Asked Questions About Hospice

  • What Is Hospice?

    Hospice is care for individuals with a terminal condition and includes services from medical to non-medical care such as pet and music therapy. The goal of hospice is to keep a patient comfortable and maintain their quality of life. We also provide emotional support to families throughout this difficult process.

  • How Do You Become A Patient Of Valley Oaks Hospice?

    If you are interested in choosing our Hospice center for a loved one, contact us at 626-593-5166. We are happy to answer any and all of your questions and concerns, and we can schedule a patient assessment and family and caregiver consultation. After that, our medical director will assemble a team of care advisers to create a customized plan for the patient based on their physical, spiritual, and emotional needs.

  • Do I Pay For Hospice?

    Hospice care is fully covered by Medicare and most insurance companies. However it is always recommended to contact the insurance provider to make sure hospice is covered.

  • What Is The Valley Oaks Hospice Model?

    Our hospice services can be provided in a patient’s home, nursing home, or a long-term care facility. Our team works closely with the patient’s primary care doctor throughout the process. We will also work with the facility where the patient is residing if they are not at their own to coordinate scheduled visits.

  • Can I Receive Care Even After Hours?

    Yes, we are available any time 24/7 holidays included.

  • How Do You Keep Your Patients Comfortable?

    Terminal illness usually comes with a lot of pain and discomfort. Our goal is to keep patients comfortable, so they can enjoy the highest quality of life possible while living out the rest of their days. We work closely with the patient’s doctor to coordinate the best plan possible so that the patient is receiving the medications, therapies, and other attention the doctor recommends. We adjust our care plan to the patient’s needs and the doctor’s recommendations.

  • What Makes Our Hospice Trustworthy And Reliable?

    We are a fully licensed practice. Each staff member must pass California and national background checks. We are accredited members of the Better Business Bureau, North Orange County Chamber of Commerce, and the Alzheimer’s Association. We are committed to providing patients and their families with the highest standard of care in the final stages of life.