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FAQ

If it is time to choose hospice care for yourself or your loved one, you probably have a lot of questions and concerns. This is understandable, as choosing the right hospice is a very important decision. At Valley Oaks Hospice, we strive to make the decision easier, because we understand that a terminal diagnosis is very difficult to deal with. Located in Anaheim, CA, are proud to provide care and support for patients and their families throughout Orange County.

Below are Some Commonly Asked Questions & Answers About Valley Oaks Hospice

What is Hospice?

Hospice is care for those with a terminal illness and includes services that can range from medical care, such as performing bloodwork, to non-medical care such as pet and music therapy. The goal of hospice is to help keep a patient comfortable and maintain their quality of life. Our team also provides emotional support to families during this difficult time.

What is the process of becoming a patient of Valley Oaks Hospice?

If you are interested in choosing Valley Oaks Hospice for yourself or your loved one, give us a call at 626-593-5166. We are happy to address your questions and concerns, and schedule a patient assessment and family and caregiver consultation. Then, our medical director will assemble a team of care advisers to create a customized plan for the patient based on their physical, spiritual, and emotional needs.

Do I have to pay for hospice?

Hospice is 100% covered by Medicare and most other insurance companies. However, you should give the patient’s insurance provider a call to make sure hospice care is covered. If you have questions, please call us at 626-593-5166.

What is the hospice model?

Hospice services can be provided in a patient’s home or in another setting, such as a nursing home or a long-term care facility. Our team works closely with the patient’s primary care doctor throughout the entire process. We can also work with the facility where the patient is residing if they do not live at home, in order to coordinate and schedule visits.

How frequently does your team visit?

Care advisors generally visit patients once a week, or as frequently as the patient requires. We can also provide 24/7 care when needed.

Can I receive care even after your office is closed?

We are available 24/7, including holidays. Rest assured that when you need care, we will be there for you.

How do you keep your patients comfortable?

Terminal illness usually comes with pain and physical discomfort. Our goal is to keep patients comfortable so they can enjoy the highest quality of life possible. We work closely with the patient’s primary care physician to coordinate care, so that the patient is receiving the medications, therapies, and other attentions the doctor recommends. We will adjust our care plan as the patient’s needs and the doctor’s recommendations change.

What makes Valley Oaks Hospice trustworthy and reliable?

Valley Oaks Hospice is a fully licensed practice. Every single member of our staff must pass state and national background checks. We are also members of the Better Business Bureau, North Orange County Chamber of Commerce, and the Alzheimer’s Association. Our team is committed to providing patients and their families with the highest standard of care in the final stages of life.
Have a question not answered above, or seeking more information? Contact us today at 626-593-5166. We will be happy to help you.
Promoting Our Patients’ Dignity Through Our Services

Address

Valley Oaks Hospice
1661 North Raymond Avenue #175
Anaheim, CA 92801

Phone / Fax

Phone:
626-593-5166
Fax:
626-593-5690

Office Hours

Monday – Friday
8:00AM – 6:00PM

Care is available 24/7, including holidays